The relationship that you're going to establish with your contractor when you finally decide to being that home improvement project is going to be important. Letting someone into your home to drastically change the look and feel of the space is a lot of responsibility. We try to ease this process and make things go smoothly by establishing a line of communication in which we feel the customer can ask us pretty much anything in regards to their home improvement project without feeling like they're bothering us. We feel that we are in a unique position in the Chicago area to deliver a service that no one else can match. 

"We're only happy if our customers are happy." 

Communication is something we love to go on and on about, but it really is important. Imagine you're having second thoughts about a stain color you chose earlier in the week. It's important to have a floor man you can talk things through with. We can show you different stains laid on the floor in person so you can make a better decision. We know it's a tough call, so we try to be accommodating. If your floor man has great communication channels and skills, this process becomes infinitely easier and leads to a better transaction for everyone involved. We're only happy if our customers are happy. 

We try to answer our emails in batches a few times a day. A lot of our competitors have never used email in any meaningful way. We are no stranger to technology. In fact, we find that offering as many communication channels as possible leads to some of our most memorable customer interactions. It's not uncommon for us to see emojis and smiley faces being sent to us when the job is complete. We're flexible and our customers like that.

"We have an online presence that is incredibly rare in our line of work."

We have an online presence that is incredibly rare in our line of work. We urge you to visit some of our competitor's websites and judge for yourself. If you don't take your online presence seriously in 2015, how can you be expected tot take your actual floor work seriously? We try to create an enjoyable experience from start to finish, and we've had a lot of success with it.

Give us a call, send us an email, or maybe send us a text. We are flexible and more than happy to answer your questions in whatever form of communication you fell most comfortable in.